Frequently Asked Questions

Browse any product category, select the item you'd like, choose your preferred option (if applicable), and click Add to Cart. When you're ready, click the cart icon and proceed to checkout. If you know the name or style number, you can also use the search bar at the top of any page.

Prefer to order by phone? Call us at 818-841-1928 Monday through Thursday, 7 AM – 5 PM PST and we'll be happy to assist.

We accept Visa, Mastercard, American Express, Discover, Diners Club, PayPal, Apple Pay, Google Pay, Shop Pay, and Amazon Pay.

During checkout, you'll see a "Discount Code" field. Enter your code there and click Apply. If you're using a newsletter sign-up discount, make sure you're logged into your account for the code to work.

We process orders quickly — most ship the same day if placed before 1 PM PST (Mon–Thu). If you need to make a change, contact us as soon as possible at customerservice@1928.com or 818-841-1928. We'll do our best, but once an order has shipped we cannot make changes.

Yes! We offer eGift Cards in several denominations. They're delivered instantly by email and never expire — a perfect gift when you want to let someone choose their own vintage-inspired treasure.

Yes! We have an official 1928 Jewelry store on Amazon where you can shop a curated selection of our pieces. If you prefer the convenience of Amazon checkout and shipping, it's a great option. For our full catalog, newest arrivals, and exclusive promotions, shopping directly at 1928.com is always the best bet.

All orders ship free to any address in the continental United States via standard USPS. Priority and expedited shipping options are also available at checkout for an additional charge.

Most orders placed before 1 PM PST Monday through Thursday ship the same day. Orders placed after 1 PM PST on Thursday or during the weekend will ship the following Monday. Our offices are closed Friday through Sunday.

Standard free shipping typically arrives within a week. Expedited options include:

• USPS Priority Mail: 2–3 business days
• UPS 3 Day Select: 3 business days
• UPS 2nd Day Air: 2 business days
• UPS Next Day Air / USPS Express: 1–2 business days

Exact expedited rates depend on package weight and destination. You can see the options and pricing at checkout.

Yes, we ship worldwide. International delivery times vary by destination and can take up to 30 business days. Please note that any customs duties, taxes, or tariffs imposed by your country are the customer's responsibility. 1928 Jewelry is not responsible for lost or stolen international shipments.

Once your order ships, you'll receive a confirmation email with tracking information. You can also check your order status anytime by logging into your account.

We offer a 30-day return window from the date of delivery. Items must be in new, unused condition with all original tags attached. A $7 shipping and handling fee will be deducted from your refund. Customers are responsible for return shipping costs, and we recommend using a trackable shipping method.

For full details and mailing instructions, visit our Return Policy page.

We're sorry about that! If your item arrived defective or we shipped the wrong product, contact us at customerservice@1928.com and we'll send you a pre-paid return label at no cost. We'll cover all shipping both ways.

Once we receive your return, refunds are processed within 5–7 business days. Depending on your bank or credit card company, it may take up to 30 days for the credit to appear on your statement. Refunds are issued to the original payment method.

Our jewelry features a range of quality materials including brass and pewter base metals with gold-tone, silver-tone, and rose gold-tone finishes, faux pearls, crystals (including vintage Austrian crystals), enamel, glass beads, porcelain, semi-precious gemstones, and genuine cameos. Each product listing includes specific material details.

Yes. Many of our pieces — particularly those in our Antiquities Couture collection and items made in the U.S.A. — are nickel-free. You can browse our full Nickel-Free Jewelry collection to find options that are gentle on sensitive skin.

Absolutely! We have a wide selection of clip-on earrings in a variety of styles — from delicate drops to bold statement pieces. It's one of the things our customers love most about 1928.

1928 Jewelry has been designing and creating fashion jewelry in the United States since 1968. Many of our pieces are still handcrafted right here in the U.S.A. Browse our Made in USA collection to shop American-made styles.

Our Mystery Jewelry Packages are a fun way to discover new pieces at an incredible value. Each package is hand-curated by our team and contains a surprise assortment of jewelry worth significantly more than the purchase price. They also make wonderful gifts!

A few simple habits will keep your 1928 pieces looking beautiful for years:

• Put jewelry on last — after applying perfume, lotion, hairspray, and cosmetics.
• Remove before water exposure — take off jewelry before showering, swimming, or washing dishes.
• Avoid chemicals — household cleaners, chlorine, and beauty products can damage finishes.
• Wipe after wearing — gently buff with a soft, dry, 100% cotton cloth to remove oils and perspiration.

Use a soft, dry, clean cotton cloth to gently polish your pieces after each wear. This removes oils, perspiration, and any residue that could cause discoloration over time. Do not soak in water, use jewelry cleaning solutions, ultrasonic cleaners, or apply heat — these can damage the finishes and materials.

Store each piece separately in a soft pouch or a compartmented jewelry box. Keeping items from rubbing against each other prevents scratching, tangling, and dulling of finishes. Avoid tossing pieces together in an open dish or drawer.

Founded in 1968, our company takes its name from the year 1928 — the height of the Art Deco era, a time of extraordinary craftsmanship and glamorous design. That era's aesthetic — ornate metalwork, rich patinas, and timeless elegance — continues to inspire every piece we create. To learn more, visit Our Story.

In addition to our signature 1928 Jewelry line, we offer several distinct brands:

• 1928 Jewelry — Our signature line of vintage-inspired fashion jewelry rooted in Victorian, Edwardian, and Art Deco aesthetics
• 2028 — Contemporary fashion jewelry
• Symbols of Faith — Inspirational and religious jewelry
• T.R.U. — Boho-chic and eclectic styles
• Antiquities Couture — Premium, museum-quality designs
• Regency — Timeless, refined elegance

Yes! Our rewards program lets you earn points on every purchase, which you can redeem for discounts on future orders. You can also earn points by creating an account, following us on social media, and more. Look for the Rewards tab on our site to get started.

Sign up for our email newsletter using the form at the bottom of any page — you'll be the first to know about new collections, exclusive promotions, and seasonal sales. You can also follow us on Instagram, Facebook, and TikTok for daily inspiration.

Yes, we work with retailers and businesses. Visit our Wholesale page for more information on how to become an authorized retailer of 1928 Jewelry.